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Privacy Policy
Your Privacy and Security
At MattyLou's, we believe in the importance of revealing how we collect, use, and protect information about our online guests.  This privacy policy has been written to help you understand how your personal information will be used in conjunction with the services of MattyLou's.
Please be assured that we have taken extensive measures and employed advanced technological methods to ensure and safeguard your privacy and security. 
 

 

1.    Internet Security
The use of this website may require the entry of personal information, such as name, e-mail, address, telephone and fax numbers, and other personal or demographic data.  The entry of all personal information is voluntary and will not be shared, given, sold, or otherwise distributed to any other party outside of MattyLou's.  All information is sent using Secure Sockets Layer (SSL) technology, which offers a high level of data protection.  Your security and confidentiality will be respected at all times.


2.    Consumer Security

a.    The Collection of Information
In order to provide products and/or services to our visitors, it is necessary to collect a limited amount of personal data.  We could obtain this information through any or all of the following means:

        Through online forms, e-mails, telephone, fax, verbal,written, or personal communication. This information may ask you to identify your name, e-mail address, and more.
       Through member login screens, including password and user i.d
       Through your present or past transactions with us that could reveal account status, transaction history, and balance

b.    Personal Data
     Please rest assured that any personal data that is either entered online, given verbally, mailed, e-mailed, or transmitted through other means is under strict security guidelines.  Your acceptance of this agreement constitutes permission by MattyLou's to access, preserve, and disclose your personal account information as necessitated to:
(i)           Properly respond to your inquiries
(ii)          Protect the rights, personal safety, and privacy of
        MattyLou's, its users, and the public

(iii)         Comply with legal regulations     

c.    The Distribution of Information: 
     MattyLou's does not share any of your personal information, whether provided directly by you, or obtained through our means. 

 

d.    Technical Data 
      It may be necessary to collect technical data about your computer such as IP (Internet Protocol) address and/or store cookies (small files saved by your browser on your local hard drive).  This technical data is used for the following:

 

               IP Address Provides MattyLou's with demographic data about our visitors. We, in turn, use this data to assist and target customers in certain geographic areas with specific needs.

               Cookies For the convenience of the customer, cookies personalize your visit, speed up processing time, and enable ease of use on our website.  A cookie is a small file that is stored on your computer, which quickly assists the website in identifying your account and personal information.  If you prefer not to use cookies, data access and/or website activities may be limited.

 

e.    Unsolicited E-mails
      As part of our marketing campaign, it sometimes is necessary to send e-zines (electronic e-mail newsletters) to our existing clients to promote upcoming products and/or services.  You will always have the option to unsubscribe to future mailings.

f.     Identity Theft and Fraud
      If you are a victim of identity theft or fraudulent behavior as a result of using the MattyLou's website, please forward a written statement, including name, address, date of incident(s), and description(s) of suspicious behavior to:

 

MattyLou's
P.O. Box 33187
Los Gatos, CA  95031
ATTN:  Identity Theft
 
Please include all supporting documents including law enforcement filings and police reports.    

3.    Confidentiality
      Frequently, we are required to provide services and/or sell products to businesses that compete with one another, either directly or indirectly.  Our confidentiality policy limits the discussion or sharing of any data between all clients.  This includes, but is not limited to, all proprietary information regarding your type of business, line of work, field of study and/or website purpose.  It is our strictest policy to adhere to the confidentiality of your products and services.

4.    Secured Payments
      We accept online payments for goods and services.  All payments are sent via encrypted means using SSL (Secured Sockets Layer) technology.  We accept the following as a method of payment for services:
         All major credit cards
         PayPal 
 
PayPal: Any information provided to PayPal during your financial transaction is the sole responsibility of PayPal.  We have never experienced fraud, data sharing, or errors using PayPal; however, if this does occur, please contact PayPal directly for resolution.

5.    Limited Liability
      Many communication transactions are processed through a secured gateway with encrypted translation.  As sophisticated technology has advanced over the years, the likelihood of personal data bypassing security systems and becoming accessible to unauthorized users is extremely low.  In the unlikely event that personal data is illegally retrieved from our secure system, we assume no responsibility for any damages or liability incurred.

 

6.    External Links
      The information within this privacy policy pertains to your visit to MattyLou's (http://www.mattylou.com), not any of its external links, subsidiaries, or affiliates.  Please review the separate privacy policies as stated on those individual websites.  Once you have left MattyLou's, this privacy policy is no longer in effect.  We are not responsible for content, security, technical, legal, privacy, or any other issues on external links provided in this website.

 

7.    Change of Privacy Policy
      MattyLou's reserves the right to change this privacy policy at any time.  Please revisit this page periodically to ensure full understanding and agreement of the websites privacy policy.  Your continued use of this site will constitute acceptance of and binding agreement to the privacy policy as stated on website at time of visit.