Your Privacy and Security
Please be assured that we have taken extensive measures and employed advanced technological methods to ensure and safeguard your privacy and security.
1. Internet Security
The use of this website may require the entry of personal information, such as name, e-mail, address, telephone and fax numbers, and other personal or demographic data. The entry of all personal information is voluntary and will not be shared, given, sold, or otherwise distributed to any other party outside of MattyLou's. All information is sent using Secure Sockets Layer (SSL) technology, which offers a high level of data protection. Your security and confidentiality will be respected at all times.
2. Consumer Security
a. The Collection of Information
In order to provide products and/or services to our visitors, it is necessary to collect a limited amount of personal data. We could obtain this information through any or all of the following means:
Through online forms, e-mails, telephone, fax, verbal,written, or personal communication. This information may ask you to identify your name, e-mail address, and more.
Through member login screens, including password and user i.d
Through your present or past transactions with us that could reveal account status, transaction history, and balance
b. Personal Data
Please rest assured that any personal data that is either entered online, given verbally, mailed, e-mailed, or transmitted through other means is under strict security guidelines. Your acceptance of this agreement constitutes permission by MattyLou's to access, preserve, and disclose your personal account information as necessitated to:
(i) Properly respond to your inquiries
(ii) Protect the rights, personal safety, and privacy of
MattyLou's, its users, and the public
(iii) Comply with legal regulations
c. The Distribution of Information:
MattyLou's does not share any of your personal information, whether provided directly by you, or obtained through our means.
d. Technical Data
It may be necessary to collect technical data about your computer such as IP (Internet Protocol) address and/or store cookies (small files saved by your browser on your local hard drive). This technical data is used for the following:
IP Address Provides MattyLou's with demographic data about our visitors. We, in turn, use this data to assist and target customers in certain geographic areas with specific needs.
e. Unsolicited E-mails
As part of our marketing campaign, it sometimes is necessary to send e-zines (electronic e-mail newsletters) to our existing clients to promote upcoming products and/or services. You will always have the option to unsubscribe to future mailings.
f. Identity Theft and Fraud
If you are a victim of identity theft or fraudulent behavior as a result of using the MattyLou's website, please forward a written statement, including name, address, date of incident(s), and description(s) of suspicious behavior to:
P.O. Box 33187
Los Gatos, CA 95031
ATTN: Identity Theft
Please include all supporting documents including law enforcement filings and police reports.
Frequently, we are required to provide services and/or sell products to businesses that compete with one another, either directly or indirectly. Our confidentiality policy limits the discussion or sharing of any data between all clients. This includes, but is not limited to, all proprietary information regarding your type of business, line of work, field of study and/or website purpose. It is our strictest policy to adhere to the confidentiality of your products and services.
4. Secured Payments
We accept online payments for goods and services. All payments are sent via encrypted means using SSL (Secured Sockets Layer) technology. We accept the following as a method of payment for services:
All major credit cards
PayPal: Any information provided to PayPal during your financial transaction is the sole responsibility of PayPal. We have never experienced fraud, data sharing, or errors using PayPal; however, if this does occur, please contact PayPal directly for resolution.
5. Limited Liability
Many communication transactions are processed through a secured gateway with encrypted translation. As sophisticated technology has advanced over the years, the likelihood of personal data bypassing security systems and becoming accessible to unauthorized users is extremely low. In the unlikely event that personal data is illegally retrieved from our secure system, we assume no responsibility for any damages or liability incurred.
6. External Links